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06-10-2015

Clarkson Inn Again Wins TripAdvisor Certificate of Excellence

The Clarkson Inn in Potsdam, N.Y., has received the TripAdvisor Certificate of Excellence award for the third consecutive year. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.

Clarkson Inn General Manager George Lavigne stands in front of the Inn.The award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.  

Located at 1 Main St., the Clarkson Inn is a charming boutique hotel in a Victorian setting on the banks of the Raquette River.

"Our team of associates provides outstanding service to our guests on a daily basis," said Clarkson Inn General Manager George Lavigne. "This award is in recognition of their hard work and total commitment to excellence. As well, I thank all of our guests for showing their appreciation of our hospitality.

"Since its establishment nearly three decades ago, the Clarkson Inn has serviced the needs of the most distinguished travelers with impeccable and beautifully furnished guest rooms, encompassing attention to details, and genuine hospitality."

“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron, president, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the popularity index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

TripAdvisor is the world's largest travel site, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

Read more about the Clarkson Inn at http://www.clarksoninn.com .

Clarkson University launches leaders into the global economy. One in five alumni already leads as a CEO, VP or equivalent senior executive of a company. Located just outside the Adirondack Park in Potsdam, N.Y., Clarkson is a nationally recognized research university for undergraduates with select graduate programs in signature areas of academic excellence directed toward the world's pressing issues. Through 50 rigorous programs of study in engineering, business, arts, sciences and the health professions, the entire learning-living community spans boundaries across disciplines, nations and cultures to build powers of observation, challenge the status quo, and connect discovery and engineering innovation with enterprise.

Photo caption: For the third consecutive year, the Clarkson Inn has received the TripAdvisor Certificate of Excellence award. Above, Clarkson Inn General Manager George Lavigne stands in front of the Inn.

[A photograph for media use is available at http://www.clarkson.edu/news/photos/clarkson-inn.jpg .]

[News directors and editors: For more information, contact Annie Harrison, Director of Media Relations, at 315-268-6764 or aharrison@clarkson.edu.]

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